Douglas Gardens Community Mental Health Center of Miami Beach
The Douglas Gardens Community Mental Health Center provides comprehensive mental health services to people living in the Greater Miami Beach area. The Center was established in 1979 as a federally funded CMHC private non-profit State of Florida Corporation. The Center is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) and the National Council for Behavioral Health Care Organization. It is governed by a Board of Directors comprised of 21 volunteers living in the Center’s service area who are vested in the Center’s client’s success. The Board provides overall policy direction for the Center operations.
Adults of all ages and backgrounds come to the Center for help managing their symptoms and living comfortably within the community. Our broad array of behavioral health care programs and services help these individuals achieve a more functional life and support resiliency and recovery for individuals who are living with mental illness. The Center treats chronic mental illness, acute emotional disorders, substance abuse, and special population needs. The center’s bilingual professionals (English and Spanish) also provide help for individuals with substance abuse problem, experiencing domestic violence, living homeless, and needing help with a loved one that has Alzheimer’s disease.
The Center is a recovery-based model of care for co-occurring treatment. We use assessment tools that reflect strength-based recovery approaches and self-directed care. Our treatment plans incorporate Wellness Recovery Action Plans (WRAP). We have a self-assessment tool and procedure as part of the intake process (ROSI). Implemented evidence based practice modules into group interventions (Social Rehabilitation). Recovery and Wellness materials are used in outpatient, case management, and residential mental health services. We have an established peer counseling program including peer-facilitated support groups and clubs. Staff and Peers have been trained utilizing the “Train the Trainer” format and are active in coordinating Recovery -Oriented Mental Health Services. We do didactic training addressing co-occurring disorders through the CCISC Partnership and the administration of the baseline surveys (COMPASS and CODECAT).
At the center, you can also expect superlative care for a senior family member or loved one. And, many services are covered by Medicare, Medicaid, and private insurance.
The Mission of the Douglas Gardens Community Mental Health Center is to provide a comprehensive range of behavioral health care services which are: easily accessible, affordable, responsive to patient needs, designed to maximize patient functioning and independence and meet or exceed the community standards for care.
The Douglas Gardens Community Mental Health Center will be regarded as preferred provider of behavioral health care services by its clients and the community it serves.
Our way of doing Business
The quality of our clinical services and excellence in customer service drives our success. Our Center can only prosper and provide opportunities for employment and growth when we continually improve ourselves and the services we provide. We are measured as much by the way in which we achieve our goals, as we are by the actual achievements themselves. We believe that a commitment to uncompromising values and integrity should always guide our decisions and actions as we pursue our goals.
Following are the core values that form the foundation of our measurement of success:
We believe in providing legendary service. Our goal is to provide genuine personal care and attention to each and every customer.
We believe that good isn't enough. We never stop trying to do it better, no matter how good we are. We constantly strive to “raise the bar”.
We believe in honesty and trust. We work to build trust with others in each and every transaction and interaction. We recognize that honesty and trust form the bond that holds organizations and relationships together.
We believe in the ongoing training and development of our people. We see training and development as a worthy investment in the future of the Center and a way of enabling our people to achieve their potential in whatever they do.
We believe our continued success depends on teamwork. We know that great achievements are only possible from helping and respecting each other.
We believe in doing business in a professional and orderly manner. We take great pride in having efficient systems, standardize procedures, and being organized.
We believe in being responsible to others and to ourselves. We do what we say we are going to do, when we say we are going to do it. We believe in personal accountability and avoid blaming others when things do not turn out as planned.
Douglas Gardens Community Mental Health Center went through an accreditation audit in April 2015 and was successfully accredited for another 3 years.
Chief Executive Officer
Mary Eleanor Lanser, LCSW
Mary Eleanor Lanser is a Licensed Clinical Social Worker in the State of Florida having earned both a BSW and MSW in social work from Florida International University and Barry University.
During her 34-year career in the mental health field she has provided both direct service and supervision to individuals in treatment for severe and persistent mental illness as well as individuals with HIV/AIDS, Alzheimer’s disease and related dementia and housing opportunities for the homeless population. Other service populations include: employment services, peer support and co-occurring disorders.
She is certified as a mental health case manager utilizing a full range of services to support recovery and resiliency for the seriously mentally ill in Miami-Dade County.
Ms. Lanser is involved in the local chapter of the National Association of Social Workers and provides consultative services to an organization providing resources and referrals to the elderly in South Florida.
The Center’s Senior Management team has an average of over 15 years of experience in Miami Dade County’s State supported system of behavioral health care. The Executive Director has been with the Center since its opening and the Center staff leadership includes a highly competent group of both clinical and business leaders.